Samsung UN55D8000 55-Inch 1080p 240Hz 3D LED HDTV (Silver).Internet-ready devices use your broadband connection to deliver dynamic content to your television, whether it's streaming video from Netflix, new music from Pandora, or a quick glance at today's wea
ther forecast.
I chat with Samsung representative and this is what they told me:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Dennis'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK4380954317X
Dennis: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Visitor: Yes I bought a UN55D8000 TV,
Dennis: Okay.
Visitor: have a problem with the image, there is a white halo when watching dark scenes
Dennis: Where is this located on the screen?
Visitor: left side (more intense) and right side (less intense), middle (center) looks fine
Dennis: Is it on the corners that you can notice this?
Visitor: no, more like a vertical line from top to bottom
Visitor: but is not exactly a line, it's a halo
Dennis: Please set the TV to Standard or Movie picture mode and lower the backlight to 7.
Dennis: Use the TV with this setting for 3 weeks.
Dennis: This should go away.
Visitor: tell me more why?
Dennis: This occurs when the LED screen emits more light.
Visitor: are the LED supposed to emit less light after three weeks?
Dennis: Using the TV with these settings will eliminate the excess light.
Visitor: yes, but it doesn't look good since doesn't have enough light
Dennis: Please change the settings and try this for at least 2 weeks.
Visitor: can't understand why 2-3 weeks? what happen after? can I go back and use whatever setting I want?
Dennis: Yes, you can change the settings after two to three weeks.
Visitor: Ok, just to let you know, I will post this in Amazon ratings, if this is not a fix I will say so... Samsung doesn't say this to customer when sell the TV and this seems to be a problem with the design of the TV itself...
Dennis: These are the troubleshooting steps that we can try for this issue.
Dennis: We are not suggesting you to use the TV with these settings for ever.
Visitor: Ok, I will try...thanks.
I will try and let you know, although I'm considering returning it given this is a very pricey TV...
UPDATE: Here is an update on the troubleshooting suggested by Samsung on screen uniformity...
I don't see material improvement using the setting that Samsung's representative suggested, and honestly don't think it will make any difference (or at least I do not understand why would be better just changing the setting temporarily). I could wait another week but don't have more time to wait before having my window to return... so I have finally decided to return it since the white halo doesn't go away and this TV is just too expensive to have this type of problem... if this TV would be $1500 or less, I would keep it for sure.
To be very balance in my review, still think the colors are great and the exterior design of the TV is the best I have ever seen, but it seems like this great exterior design is the one creating the screen uniformity due to the thin bezel...I have also notice two additional minor issues with this TV, motion blur issues on fast pace scenes and the remote control range which is relatively short (8 feet or so).
So I'm switching to a recently announced Samsung PND8000 which is supposed to be top rated plasma... same interface and remote control than the UND8000, I will write a review once I get the chance to play with it...
Although there is overlap, each manufacturer offers a unique bundle of free or paid services, including streaming video and music, social networking apps, online photo galleries, news and financial updates, weather info, sports scores, and a variety of other smartphone-like applications.
Manufacturers continue to add new content to their offerings, keeping customers current through firmware updates, and making a bit of research a prudent step in your buying decision.
Learn more about Internet-ready devices and HDTVs, how they work, what services are offered by different manufacturers, and exactly what you'll need to get started at our Internet TV 101 customer center.
February 2011
For the ultimate TV enthusiasts, incredible picture quality and advanced connectivity are just the first step; the Samsung UN55D8000 LED TV goes a step beyond, adding elegant design to the formula. The Samsung "One Design" bezel is only 0.2 inches--as slender as they come--for a picture that's, well, all picture. On that commanding 55-inch screen you can enjoy Samsung' Smart TV, which puts the web, a wide range of apps, Skype video calling, and plenty more at your fingertips. Or connect a Blu-ray 3D player to get immersed in cinema-quality 3D programming--two pairs of active glasses are included.
With a 240Hz refresh rate, 2 millisecond response time, and improved LED backlight scanning, this HDTV offers true-to-life 2D, 3D and HD images with outstanding clarity.
Advancing the Art of Entertainment
Auto Motion Plus 240Hz
There's a big difference between seeing the game and seeing every split second of it. That's where Auto Motion Plus 240Hz technology comes in. All the action in every frame is analyzed and then adjusted so nothing goes by in a blur. From quarterbacks to cyber warrior, the action is always smooth, sharp and fluid.
1080p Full HD With Four HDMI Inputs
The UN55D8000 delivers Full HD 1080p resolution, for a superb level of detail and clarity in your picture. To connect your sources, four HDMI inputs are provided, for delivering a Full HD picture and audio over a single cable.
Samsung's "One Design"
The first thing you notice about the LED D8000 series is its barely visible 0.2-inch brushed metal bezel, a fine line that subtly frames the rich content on the screen and enhances the TV's light form factor. It rests on an improved Quad Stand, with minimalist visual appeal to fit in any viewing environment.
Micro Dimming Plus
Samsung's most innovative LED picture contrast technology delivers the deepest dark tones and brightest whites, while eliminating the "halo" effect and image distortion associated with diffused light.
Experience cinematic-quality 3D entertainment in the comfort of your living room or upconvert regular 2D programming to immersive 3D.
Connect with Samsung Smart TV to easily search for movies, TV shows, explore Samsung Apps, chat with friends and more--QWERTY remote control included.
With an incredibly slim 0.2-inch framed border the LED 8000 series lets you get a bigger TV in a smaller space.
3D in HD
Enter a new dimension in TV and Home Entertainment with Samsung 3D TV. Experience cinematic-quality 3D entertainment in the comfort of your living room. Samsung 3D is a truly immersive viewing experience, with the power to fill your room with images you can almost touch. Connect to a Blu-ray 3D Player to play 3D titles or intensify your viewing experience by upconverting regular 2D content to immersive 3D.
Two pairs of active rechargeable 3D glasses are included to get you started. Samsung's active glasses are lightweight and comfortable, and will fit right over your prescription glasses.
Smart TV with Samsung Apps
Connect with Samsung Smart TV for a wealth of added entertainment options. The UN55D8000 features Samsung's Smart Hub, a simple menu system for connected features. Easily search for movies, shows and videos via online services and across connected devices, browse the web from your television, chat with friends, and access a wide variety of apps from Samsung Apps.
Samsung Apps is a growing collection of apps specifically built for your TV, connecting you to your favorite digital content like videos, sports, games, social networking, and much more. With web-connected apps on your Samsung Smart TV, you can stream movies from Netflix or Blockbuster, TV shows from Hulu, videos from YouTube, Next Level sports information from ESPN, music from, Pandora and view updates on your Facebook or Twitter accounts. The apps that matter to you, now available on your TV.
Also included with the UN55D8000 is a QWERTY Remote Control for easy typing of search terms, Twitter updates, etc.
Skype on Samsung TV
Enjoy the convenience and connectivity of free, IP-based, picture-in-picture video calls via Skype, right from your couch. Skype is nice on a 15-inch laptop, but it's a whole new experience on a display this size.
Built-in WiFi
Access all your Smart TV features or DLNA network content without the need for a wired connection or add-on device. The UN55D8000 has Wi-Fi connectivity right out of the box.
ConnectShare Movie
Connect a thumb drive or digital camera quickly and easily via one of the UN55D8000's USB ports. An intuitive, user-friendly interface allows access to videos, music, or pictures via the remote.
AllShare DLNA Networking
For even more entertainment options, the UN55D8000 lets you connect to your home network and stream music, videos, and photos from other DLNA Certified devices (your computer, network storage drive, etc.).
Ultra Clear Panel
Absorbing ambient light, Samsung's Ultra Clear Panel eliminates reflections, boosts contrast ratio, and creates a comfortable viewing environment. Enjoy crisp image details, natural skin tones, excellent shadow detail, and vibrant colors.
UN55D8000 Select Specifications
Video
Screen Size: 54.6 Inches
Display Type: LED With Micro Dimming Plus
Resolution: 1080p Full HD
Inputs
HDMI: 4 (version 1.4)
Component Video (Y/PB/PR): 1
Composite Video 2 (1 Shared With Componenent)
PC Input: 1
USB 2.0 Ports: 3
Component Audio Input: 1
PC Audio Input: 1
Outputs
Digital Audio Output: 1
Weight and Dimensions
Dimensions (WxHxD): 48.5 x 27.8 x 1.2 Inches (48.5 x 31.0 x 9.5 Inches With Stand)
Weight: 35.7 lbs. (41 lbs. with stand)
What's in the Box
UN55D8000 55-Inch Class (54.6 Inches Diagonal) 3D LED HDTV, Stand, QWERTY Remote Control, Two Pairs of Rechargeable Active 3D Glasses, Documentation
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